At TTOS Belts, we stand behind the quality and craftsmanship of our products. If for any reason you’re not completely satisfied with your purchase, we offer a hassle-free refund policy to ensure your peace of mind.
Here’s our commitment to you:
- Satisfaction Guaranteed: We want you to love your TTOS Belt. If you’re not satisfied with your purchase for any reason, simply return it within 30 days for a full refund or exchange.
- Easy Returns Process: Our returns process is simple and straightforward. Just contact us at [email protected].
- Quality Assurance: Rest assured, all returned items are carefully inspected to ensure they meet our quality standards before issuing a refund or exchange.
- Refund Method: Refunds are processed back to the original payment method used for the purchase. Please allow a few business days for the refund to reflect in your account.
At TTOS Belts, we’re committed to providing exceptional products and service. If you have any questions or concerns about our refund policy, don’t hesitate to contact us. Your satisfaction is our guarantee.
Overview
- To complete your return, we require a receipt or proof of purchase.
- Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Refunds
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next, contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].
Exchanges
- If you need to exchange your purchased belt for a different one, send us an email at [email protected] and send your item to: TTOS Belts, 5926 Alton Ct, Eldersburg, MD 21784
Shipping Returns
- To return your product, you should mail your product to: TTOS Belts, 5926 Alton Ct, Eldersburg, MD 21784.
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Still Have Questions or Need Help?
Contact us at [email protected] for questions related to refunds and returns.